Word for mac import style into existing document

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Here are the things we have tried so far: Occasionally after we have imported the styles and checked that they have the correct settings, as we are working in the file the fonts and other settings change without us doing anything.The styles are formatted how we want them in our original styles 'template' (.docx), but when we import them into another document some of the formatting (such as font settings, indents, etc.) does not match the original 'template'.We have run into two issues that we can't explain. I am a word processor and my team has created a list of styles in a 'template' (.docx) that we import into other documents so that they are formatted consistently.